Sales Support Executive
What's it like to be a Sales Support Executive?
Sales Support Executives handle the day-to-day administrative operations of a sales team to ensure it’s running effectively. Their work allows sales representatives to focus on building relationships with clients and closing deals. Sales Support Executives typically need strong time management, people and organisational skills as they work with different stakeholders and juggle multiple tasks. They should be comfortable working in a team, and independently as needed. Sales Support Executives also need to be proficient in word processing and spreadsheet tools. It may be an advantage to be familiar with customer relationship management (CRM) software.
Tasks and duties
- Finding leads and filtering them as needed.
- Monitoring existing clients for potential opportunities.
- Maintaining and updating the sales team’s database of leads and clients.
- Ensuring that orders are fulfilled and payments from clients are completed.
- Working on administrative tasks for the sales team as needed.
How to become a Sales Support Executive
To become a Sales Support Executive, you usually need a mix of relevant work experience and an education in business, sales or a related field.
Complete a diploma or degree in business, marketing or a related field.
Gain experience. You could look for an internship or entry-level position in sales or marketing. It may be beneficial to use this experience to learn how to use CRM tools.
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Skills and experience employers are looking for
