Office Clerk
What's it like to be an Office Clerk?
An Office Clerk assists with administrative tasks to help the office run smoothly. They mainly handle and manage paperwork, including sorting out files, letters, invoices and reports. Office Clerks may also be expected to handle data entry tasks, including the input of information such as customer details, sales figures, or inventory records into computer systems. They make sure that they file every document in the office and that all are accurate and up-to-date.
Tasks and duties
- Organising paperwork and other documents inside the office.
- Doing data entry tasks such as customer details, sales figures, or inventory records to input and update information in computer systems.
- Responding to phone calls and emails and answering queries as needed.
- Maintaining schedules for appointments, meetings, and booking meeting rooms.
- Keeping track of the inventory of office supplies and stocking the items as needed.
- Supporting with bookkeeping tasks, such as preparing invoices and tracking expenses.
- Handling incoming and outgoing mail, including distributing and mailing documents.
- Operating office equipment, such as photocopiers, scanners, and printers.
- Assisting in the coordination of office events and meetings.
Office Clerks may also be asked to answer phones and respond to emails, replying to queries and directing people to the right person or department. Aside from other bookkeeping tasks, Office Clerks may also help with maintaining schedules and office appointments, booking meeting rooms, and keeping track of office supplies.
How to become an Office Clerk
While there is no required degree to become an Office Clerk in Malaysia, employers may prefer candidates with organisational skills, computer skills, time management, and communication skills.
Complete any bachelor degree, diploma, or certification in secretarial management.
Hone your computer skills, such as mastering MS Office programs.
Upskill by joining workshops, or consider pursuing certifications in administrative or managerial roles to be considered for higher positions.
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