Hotel Manager
Supervise daily operations and activities of a hotel.
Job opportunities
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Jobs in Jobstreet right now
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In the last year
Salary
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Typical monthly salary
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Job opportunities
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Jobs in Jobstreet right now
Salary
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Typical monthly salary
Job growth
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In the last year
Job satisfaction
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What's it like to be a Hotel Manager?
Hotel Managers stay on top of all the aspects of running a hotel from accommodations and accounting to marketing and customer service. Their goal is to achieve customer satisfaction, thereby boosting the hotel’s reputation and profit. Hotel Managers oversee supervisors and employees in different departments, making sure that the establishment is running smoothly. Equipped with knowledge on best practices of hotel management, these managers lead the staff in implementing guest policies and following procedures created by the hotel owner. Because they work with multi-level members, Hotel Managers should have strong collaboration and communication skills.
Tasks and duties
- Hiring and coaching staff.
- Scrutinising rooms, public areas, and facilities to spot insufficiencies.
- Making sure that the hotel’s standards for cleanliness, service, appearance, and other aspects are fulfilled.
- Monitoring and handling hotel’s financial records, and allocating funds.
- Observing staff performance and guest satisfaction.
- Handling customer complaints.
- Suggesting and implementing marketing and promotion strategies.
- Ensuring that the hotel meets safety and health standards dictated by law.
In big establishments, hotel managers typically work mostly in the office, while those in smaller organisations interact more closely with staff and guests.
How to become a Hotel Manager
As senior managers, Hotel Managers need to be multi-skilled and flexible. They develop these important skills through education and extensive experience.
- Consider finishing tertiary education through a diploma or bachelor degree in hotel management, hospitality, tourism and management, business management or other related fields. This gives you practical skills and knowledge needed by a Hotel Manager. In some cases, you may still land this role as long as you have years of professional experience with hotel management.
- Hotel Managers usually require a minimum of 3 to 5 years of work experience in the industry. To build your credentials, look for entry-level roles in hotels, or hospitality establishments such as resorts, casinos, and others. Work your way to the top by becoming a supervisor or department head. Because a Hotel Manager oversees many aspects, learn as much as you can from every department you work in.
- Learn as many foreign languages as you can to cater to the hotel’s international clientele. Important languages to learn are Mandarin and English, among others.
Compare your salary
Find out how your salary compares with the average salary for Hotel Managers.
Latest Hotel Manager jobs on Jobstreet
Be one of the first to discover these recently listed jobs, or browse all Hotel Manager jobs on Jobstreet right now.
Hotel Manager
Hotel Grand Continental Kuala Lumpur
Langkawi, Kedah
Full Time
Hospitality & Tourism4d ago
Reservations Manager
MHG DESARU HOTEL SDN. BHD.
Kota Tinggi, Johor
Full Time
Hospitality & Tourism2d ago
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Hotel Manager employers on Jobstreet are looking for job seekers with expertise in the following areas.
Source: Jobstreet job ads and Jobstreet Profile data
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Latest Hotel Manager reviews
Nov 2022
Reviewer's Qualification
Diploma of Business
Experience
5 – 9 years
Organisation size
Medium (20-199 employees)
The good things
Flexibility, less supervision, able to make own immediate decision
The challenges
Daily operations, financial management, weekly meeting, monthly meetings, quarterly meeting
Read more
Nov 2022
Reviewer's Qualification
Bachelor of Hospitality
Experience
5 – 9 years
Organisation size
Small (1-19 employees)
The good things
Hospitality requires passion to keep your lasting
The good things
You get to enjoy the fun of customer service and managing of a team of employee who are in turn also always finding ways to make some...
The challenges
Economy stability which affects market and demand and workforce issues.
Read more
Source: Jobstreet role reviews
Jobstreet has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.Jobstreet collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through jobstreet.com.my
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