Teamwork skills - how to improve & examples for resume

Teamwork skills - how to improve & examples for resume
Jobstreet content teamupdated on 02 August, 2023
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Introduction

When our favorite sports team wins a game, we often say it's because of teamwork. When our company reaches its sales target, we attribute it to teamwork as well. Group victories are oftentimes the result of collective effort, the key to success in so many circumstances.

Teamwork occurs when people work together as a group to complete a task and achieve a shared vision or goal. As part of a team, members have their own specific roles and responsibilities. In an ideal setting, the members contribute to the success of their task or project.

It's proven: teamwork leads to progress and improved performances. It brings harmony and success to our lives, both personal and professional.

In a personal setting, the values of teamwork are essential in:

  1. Achieving common goals
  2. Sharing of ideas and knowledge
  3. Learning from others
  4. Improved communication
  5. Increased motivation

In a professional setting, teamwork is important because it:

  1. Increases productivity
  2. Gives diverse perspectives
  3. It makes for effective problem-solving
  4. Increases professional development
  5. Improves workplace culture

Building effective teams

Building effective teams in the workplace is essential to the success of any organisation. Successful teams know how to work together and unlock each other’s potential. They oftentimes take the best of each other's strengths and expertise to achieve better results. These include:

Achieving shared goals

Teammates can cooperate better when they pool their resources together. This means they work towards a common objective. Shared goals within teams create better results than an individual working alone.

Improving productivity

When sharing the load, teams work more efficiently. They complete tasks or projects faster because of it. Groups can also take on a larger workload, which increases productivity and overall output.

Better decision-making

When team members work together, they can develop more creative solutions. It means better approaches to problems. In addition, discussions and planning between teammates can bring various perspectives and ideas.

Increasing accountability

Working in a team increases accountability and makes each member responsible for their part of the task or project.

Higher job satisfaction

Being part of a supportive team can give co-workers a sense of belonging and satisfaction in their work, making the work environment more enjoyable and less stressful.

Personal and professional development

Learning new soft and hard skills at the office provides opportunities for personal and professional growth. These lead to exchanges of knowledge and the development of our leadership styles.

Understanding team dynamics

An employee and manager talking about a project

Effective team dynamics refer to how team members interact, relate, and collaborate to achieve a shared objective. A team's success largely depends on its ability to cultivate positive team dynamics.

This is why learning to cooperate is essential. A lot of factors impact the performance of a team. These include positions, duties, communication, and decision-making. Other aspects of this involve conflict resolution, trust, diversity, and leadership.

Trust and diversity

Each team member must understand their responsibilities and how their roles contribute to success.

Effective communication

Teams should work together to make good decisions. You can achieve this with strategies for constructive conflict resolution.

Effective leadership

Leadership is critical in motivating the team and setting goals. It also ensures accountability. By prioritising these factors, teams can optimise their performance. You can better achieve your objectives.

How to establish team goals and objectives

  • Identify the team's purpose, its role within the organisation, and its objectives.
  • Prioritise goals based on importance, relevance, and potential impact on the entire team.
  • Create SMART objectives : Specific, Measurable, Achievable, Relevant, and Time-bound (SMART).
  • Communicate the goals and objectives to the team members.
  • Create an action plan outlining specific steps and timelines for achieving each objective.
  • Track key performance indicators, and adjust the action plan as needed.
  • Celebrate the team's successes and milestones to boost morale and motivation.

(Read more: 10 Must-Know Tips for Improving Team Relationships at Work )

Essential teamwork skills

Teamwork skills allow for effective collaboration to achieve shared goals. This makes it all the more important for employees to learn practical teamwork skills. These can help them work together in a more synchronised and effective way.

One of the best attributes of having great teamwork skills is how it empowers workers. It builds trust, balance, and respect among colleagues. A strong team encourages creativity and innovation. This comes from sharing and discussing different perspectives and ideas.

These skills also help determine and use each person's strengths and redistribute the responsibilities to match the team's needs.

Such skills include:

  • Active listening
  • Effective communication
  • Conflict resolution
  • Flexibility and adaptability
  • Accountability
  • Respect and empathy

Examples of Teamwork Skills in Action

A team of professionals sharing their insights

Collaborative problem-solving

Collaborative problem-solving needs active communication and mutual respect. You have to be open to listening to and considering each other's ideas.

A good example of collaborative problem-solving in an office setting is when a team works on a project and faces a challenge. The team members identify the problem and share their perspectives. This is how they find a solution.

Effective delegation

By delegating tasks, the team manager empowers team members to take ownership of their work. Each member contributes to the project's success.

An example of effective delegation would be when a manager delegates tasks to team members based on their skills and interests. This could mean asking a team member to be responsible for coordinating with the event venue. Or asking another to create marketing materials and another for managing the event logistics.

Effective delegation involves:

  • Assigning tasks based on each team member's strengths and skills
  • Providing the right resources and support
  • Setting the expectations and deadlines for the task

Giving and receiving feedback

By understanding each other's work, team members can identify areas where they can improve on. Here, they find ways to develop new skills or approaches. Constructive feedback is great for continued learning. It contributes to your team's growth culture. Here, team members strive to improve their performance and achieve better outcomes.

An example of giving constructive feedback would be if a team leader praises the efforts of a team member for a job well done. Conversely, it can also be feedback for a negative trait, such as being chronically late for work. These insights give the team members a better idea of their strengths and weaknesses.

Positively receiving feedback is also essential. Team members should be open to all constructive suggestions and opinions by both the leaders and the team members. Receiving feedback should not fill you with feelings of incompetence. Instead, positively receive feedback and use it to fuel your ambition and hone your work skills.

Time management

Some examples of good time management in an office team setting are:

Setting clear goals and deadlines

Team leaders should establish goals for the team to accomplish and set firm deadlines for completion.

Prioritise tasks

Team members should prioritise their tasks based on urgency and importance.

Schedule regular team meetings

Regular meetings lead to efficient communication among team members. These allow them to share ideas, discuss progress, and resolve issues.

(Read more: Improve Team Performance With These 7 Tips on How to Reduce Meetings )

Using technology to collaborate

Project management software and programs like Asana or Trello can help track progress and delegate tasks. In addition, video conferencing tools like Zoom or Microsoft Teams can host remote team meetings.

Learn to say no

Team members must learn to say no, delegate tasks, and understand their limits to maintain maximum efficiency.

Take breaks

Avoid fatigue and maintain focus. Encourage team members to take short breaks, stretch, and engage in healthy activities like walking or stretching to help recharge their energy levels.

Building trust and rapport

When team members trust each other, they are more likely to be open and honest in their communication, which can help to identify issues and opportunities more quickly. In addition, when team members trust each other, they are more likely to be committed to the success of the team and the project. A good bond between teammates can lead to the following:

Improved communication

You can communicate more effectively when you have a good rapport with your team members.

Boosts morale and motivation

Getting along well with your teammates creates a positive work environment.

Increases productivity

There can be increased productivity when team members collaborate to achieve their goals.

Enhances creativity

When team members are comfortable with one another, they can share and build off each other's ideas, which leads to more creativity and innovation.

Enables problem-solving

A team is more likely to work together to solve problems when they communicate with each other effectively. Good problem-solving skills can also lead to more effective solutions to work or project issues.

Teamwork skills to list on your resume

Listing your teamwork skills on your resume can be beneficial for several reasons.

Teamwork is one of top soft skills that hiring managers include in the job description. Employers value teamwork skills because they prove your ability to work with others. When you highlight your teamwork skills on your resume, you show potential employers that you are a team player. It tells them about your commitment to working well with others.

Many job roles also need strong teamwork skills. By listing your teamwork skills on your resume, you can demonstrate that you have the necessary skills and experience to excel in a team-oriented work environment.

Listing your good teamwork skills on your resume can help you stand out from other applicants, as well. Employers are often looking for candidates with a strong track record of working effectively in teams. By highlighting your teamwork skills, you can show employers how strong of a candidate you are for the role.

Apart from these, listing your important teamwork skills on your resume can help you prepare for job interviews. They will ask questions about your team experience during an interview. With teamwork skills on your resume, this shows them that you're prepared to be a good team player.

When listing teamwork skills in the resume, make sure to highlight these:

Ability to work with others

Employers value employees who can work well with others. By listing your top teamwork skills, you can show that you collaborate with colleagues and contribute to a team environment.

Communication skills

Effective communication is a critical component of good teamwork. By listing your teamwork skills, you show people you listen well. It also means you welcome constructive feedback.

Adaptability

Teams need you to be flexible in different circumstances. You must include examples of instances where you work with different personalities. It also helps to show how open you can be to diverse viewpoints.

Leadership potential

Employers tend to look for candidates who can lead a team effectively. By listing your good teamwork skills, you can prove that you have the potential to lead a team and navigate the challenges that arise while managing others.

Effective problem-solving skills

Team projects mean addressing problems together. Employers value individuals who can contribute to finding solutions within a group. This makes it important to list examples of the ones you solved in the past.

Some examples of how to effectively answer interview questions about teamwork:

Collaboration

“As a graphic designer, I collaborated with a team of marketers to create a promotional campaign for a new product launch. We worked together to define the target audience, set goals, and develop a concept that aligns with the brand message. This is one of my teamwork examples that I'm very happy about.”

Communication

“As a sales team member, one of my key strengths is my ability to communicate with my colleagues. I listen to my colleagues' ideas in team meetings and provide constructive feedback. I also express my thoughts, ensuring everyone understands my viewpoint.”

Conflict Resolution

“As a team leader in my last employment, I facilitated a conflict resolution during a meeting where two team members disagreed about timelines. They agreed to compromise for the sake of the project. I led the team to agree on a revised timeline that addressed both concerns. This resulted in a successful project outcome.”

Flexibility

“During a project with a tight deadline, one of our team members had to take time off due to a family emergency. This caused concern among the other team members. Yet, our team leader suggested a revision of the project plan. With the remaining members' willingness to adjust their roles, the team met the deadline. It was a successful team!"

Accountability

“One team member missed their deadlines for a certain project we were doing. This caused frustration among the team members. What the team leader did was to help out the struggling person with regular check-ins and updates. A sense of accountability was fostered and we met our project's deadline on time.

Leadership

“As a team leader of a marketing campaign project, I learned to recognise each team member's skills. I also learned about their experiences. With these, I assigned tasks aligned with their strengths. We communicated and shared individual accountability. This would set a positive tone for the team. In the end, the implementation of our marketing campaign was a success."

Empathy

“During a team meeting, one member shared that they were feeling overwhelmed. That same member was stressed due to personal issues. Rather than dismissing this, the team listened. We expressed support for our colleague. This was when we decided to reassign the responsibilities. We knew that we needed to reduce the team member's workload."

Active Listening

“One member shared their concerns about a particular project. So we decided to listen and ask questions to work with them. Active listening helped the team member feel heard and valued. This encouraged open communication and collaboration among us."

Dependability

“Some team members complete their tasks faster than others. In my last workplace, we noticed that some fellow team members struggled to meet their responsibilities. This was because of unforeseen circumstances. Instead of waiting for the deadline, we decided to let the reliable team member step in. They offered to help their colleague complete their task. We ended up finishing the project on time.”

Respect

“During a team meeting, one of my team members presented an idea different from the rest of us. Instead of being dismissive, the other team members listened actively. It shows that we value differing opinions. While the idea wasn't used, it made the team member feel respected."

How to improve teamwork skills

Colleagues demonstrating their teamwork skills

Participate in team-building exercises

Team-building exercises are great because they show the strengths and weaknesses of a group. Each member can be more productive if one knows how to help the other.

Practise active listening and communication

It's important to understand the personalities and perspectives of your team.  Practical communication skills are key to this. You want to encourage team members to express their opinions, after all. This is how you can better address problems.

Seek out mentorship and feedback

Mentorship is important for your career. For example, it helps you gain new perspectives and ideas. It also helps build better relationships. This is why you must listen to constructive criticism. Seeking feedback shows that you want to grow.

How to overcome common challenges to teamwork

How to overcome the lack of trust and respect in a team

You can establish trust between team members by taking proactive steps. Each member needs to engage in open communication, collaboration, and mutual support. How do you do this? Well, you can achieve this by hosting team-building exercises. Another way is to include everyone in the decision-making. Checking in with each other is necessary, as well.

How to deal with poor communication skills in a team

Establish clear communication channels and protocols. You can do this by initiating regular team meetings to discuss ongoing tasks. Be sure that each of you knows the progress of upcoming projects. It can help you assess any challenges the team is facing.

Collaboration tools help a lot, too. You can connect with project management software applications, instant messaging, and video conferencing. This helps resolve issues in real time.

How to overcome personal conflicts and misunderstandings in the office

You can overcome personal conflicts by adopting a proactive approach. Any misunderstandings should be communicated. This helps you understand each other's concerns.

It also makes active listening essential. You need to understand instead of defend your position. Team members should be willing to compromise, as well. So that you may find the right solutions that work for everyone.

How to overcome a lack of accountability and ownership within your team

Set clear expectations and define roles within the team. You can do this by creating a shared understanding of the team's objectives and timelines.

By taking ownership of their work, team members establish a culture of accountability. It also leads to the team having the proper resources and support.

Regular check-ins and progress updates are great, too. So are feedback sessions. All these keep the team motivated. Recognition and rewards for individual and team achievements also foster a sense of ownership.

How to deal with difficulty in decision-making within a team

It's important to have a clear decision-making process. This involves all team members in the face of challenges. It starts with defining the problem and then identifying possible solutions. From there, you can filter the best options based on a set of criteria.

Open communication and active listening also ensure that each member's opinions are welcome. This is where collaborative skills come in. Brainstorming sessions, SWOT analysis, and decision matrices matter. These can lead to more informed decisions.

You need to identify decision-makers on the team, as well. Team leads, for instance, hold members accountable. These are key to improving decision-making methods.

Fostering teamwork in remote and virtual settings

Hybrid work setups are becoming the norm today. This is why it matters now more than ever to foster teamwork in remote and virtual settings. Teams must work closely despite being in another place.

Try:

  • Utilising technology for effective communication: Invest in apps such as Microsoft Teams, Zoom, and Slack to keep teams updated with what others are doing.
  • Establishing clear expectations and guidelines for remote work.
  • Maintaining team morale and motivation: Celebrate milestones, no matter how small. It helps with morale.

Measuring and evaluating teamwork

Tracking the progress and performance of a team is a good way of evaluating teamwork. This, after all, gives you empirical data on how well a team is performing.

With this data, you can:

  • Identify areas for improvement;
  • Increase accountability;
  • Facilitate continuous improvement; and
  • Encourage transparency.

Leaders can use the following metrics to assess the success and hindrances of a team:

Task completion

Completing tasks on time and within budget is critical to a team's success. This metric assesses whether the team meets its goals and objectives.

Accountability

Leaders need to make sure that team members are willing to take ownership of their roles. Each should also know when to admit mistakes or oversights. The responsibilities of each person should be communicated. With accountability, team deadlines are met and commitments are made.

Innovation

Innovation is the ability to develop new and creative solutions to problems. A team's ability to innovate can lead to breakthroughs and efficiency. It even helps foster competitiveness.

Conducting team evaluations and feedback sessions

Team evaluations and feedback sessions are great for assessing a team's performance. They provide insights into the members' strengths and weaknesses. It also shows the areas where the team could use improvement.

This leads to members having a better understanding of processes. It helps them see the lines of communication and individual contributions.

Feedback sessions also encourage team members to reflect. This promotes self-awareness. It encourages them to make changes and improve their performance. Of all things, it fosters open communication.

The great thing about evaluation is that it identifies areas where the team may struggle or fall short. It's not all negative. This kind of information can be used to develop targeted strategies to improve in the long run. It leads to trust and innovation.

Creating a team culture that fosters collaboration

A culture of collaboration in the workplace happens through intentional efforts. Leaders and team members should both have clear guidelines and expectations.

Leaders set the tone for the rest of the team. They develop policies and expectations. All this as they work toward a positive work environment.

For leaders, it's important to promote interactions among team members. They should focus on transparent communication, active listening, and teamwork. All we have to do is to trust each other and be consistent

The success of a collaborative team culture comes from active participation. When everyone on the team buys in, it improves performance and job satisfaction. This drives success.

Conclusion

In the end, teamwork relies on the commitment of both leaders and team members to one another. This starts with active listening and effective communication. Conflict resolution and adaptability matter as you face new obstacles ahead. Above everything else, respect and empathy are necessary ingredients for harmony.

Each team member should have a clear understanding of their responsibilities. Everyone also needs to know the value of each's strengths and weaknesses.

More than the targets and objectives, all of them should work toward shared goals. The outcome of teamwork hinges on a sustained culture of collaboration, after all. And this can only happen with trust and accountability.

The group needs to realise that the best way to address conflicts and achieve success is with each other.

FAQs

  1. What are some common mistakes to avoid when working in a team?
    • No clear goals and objectives.

    • Tasks are unassigned.

    • Lack of communication.

    • No equal opportunities in the team.

    • Conflict is ignored.

    • Team members feel that they are micromanaged.

    • Ignored contributions in the the group.

    • There are no opportunities for feedback.

    • Need to recognise your strengths.

    • Focusing only on individual goals.

  2. How can I improve my active listening skills in a team setting?
    • Be present and cut distractions.

    • Give verbal and nonverbal cues to show you are engaged.

    • Ask questions.

    • Avoid cutting off others.

    • Summarise what you've heard.

  3. How do you handle conflicts within a team?
    • Address conflicts early on.

    • Understand each other by listening

    • Be open and honest with your communication.

    • Find an agreeable solution with collaboration..

    • Avoid blame and personal attacks.

    • Consider bringing in a neutral third party if necessary.

    • Follow up to ensure the conflict has been fully resolved.

  4. What are some ways to delegate tasks effectively in a team?
    • When doing a project, think about the strengths and weaknesses of the team.

    • Allow team members to provide input and make suggestions.

    • Provide clear instructions. Add resources when you need to.

    • Set deadlines and track progress.

    • Show your appreciation for your team and your work.

  5. How can I build trust and rapport with my teammates?
    • Be dependable and follow through on commitments.

    • Communicate clearly and honestly.

    • Show respect and active listening.

    • Share credit for successes and take responsibility for mistakes.

    • Be empathetic and understanding.

    • Participate in team-building activities outside of work.

    • Show appreciation and build a positive team culture.

  6. How do you establish a team culture of accountability and ownership?
    • Set clear expectations and goals for each person on the team.

    • Encourage open and honest communication about progress and challenges.

    • Hold team members accountable for their actions and decisions.

    • Celebrate successes and learn from failures as a team.

    • Create a culture of continuous improvement and personal development.

    • Empower team members to make decisions and take ownership of their work.

    • Lead by example and model accountability and ownership yourself.

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