Advertised:19-03-13 | Closing Date:18-04-13
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SG Global Support Services (M) Sdn Bhd

Our company's Asian business is currently centered in Kuala Lumpur, servicing clients in Malaysia, Singapore, Indonesia, Thailand, Hong Kong and the Philippines with its core business revolving around a high volume of data processing, telemarketing, customer retention and strategic marketing programmes for our clients.

Customer Service Executive
Kuala Lumpur - KL Sentral

Responsibilities:

  • Able to manage a high volume of inbound and outbound calls.
  • Resolve customer service issues promptly.
  • Liaise with company's clients in relation to customer service issues.
  • Prepare contact reports and analysis on calls made for the month. 

Requirements:

  • Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma in any field.
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Mature, resourceful, tactful and diplomatic with excellent listening skills.
  • Self-motivated and possess good organizational skills.
  • Computer literacy is essential, especially in MS Word and Excel.
  • Applicants must be willing to work in KL Sentral.
  • Applicants must be Malaysian citizens or hold relevant residence status.
  • Preferably Junior Executives specializing in Customer Service in a call-center environment.
  • The candidate must have great communication skills over the phone and be fluent in English, Bahasa Malaysia .
  • Company trip + Bonus. 


We offer a starting salary commensurate with experience. If this sounds like a position for you, please email your resume with covering letter to:
 
Noor Hazwah Jamal
Executive Human Resource & Administration


 Non-member
 



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Jobs in Malaysia > Customer Service Jobs > Customer Service - General Jobs, Jobs in Call Center / IT-Enabled Services / BPO industry

SG Global Support Services (M) Sdn Bhd (841626-T)

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