Advertised:25-02-13 | Closing Date:27-03-13

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Company Confidential
Search / Recruitment Firm

Our client is Asia’s leading communications group providing a portfolio of services including voice and data services over fixed, wireless and Internet platforms. It has a network of 37 offices in 19 countries and territories throughout Asia Pacific, Europe and the United States

Call Center Executive in Centro, Klang
MYR 1700 - 2100 + OT and allowance
Selangor - Centro, Klang

Responsibilities:

  • Attend incoming calls from customers
  • Identify and handle customer inquiries completely and accurately to the satisfaction of the customer
  • Educate the customer about the organization's products and services and direct them toward available resources for self-help
  • Responsible to receive process and respond to customers inquiries in a professional and prompt manner
  • Follow-up on the feedback, escalation within internal department and customers

Requirements:

  • Candidate must possess at least a SPM
  • Candidate with SPM/Diploma must have at least 1 year of working experience in any Customer Service, Telesales,Technical Helpdesk or Call Centre
  • Fresh graduate of Degree in any field are encouraged to apply
  • Candidate must be able to work in SHIFT pattern
  • Candidate must be fluent in English language
  • Spoken proficiency in Mandarin language is an added advantage
  • Candidate must be able to start immediately
  • Must be permanent residence of Malaysia
     

Remuneration:
Basic salary : RM 1700 to RM 2100
Customer Service Allowance (fixed) : RM 150
Performance Bonus (monthly) : RM 100
OT is paid
 
Free facilities: Gym, Karaoke room (only for staff), Relax room, Pantry
 
Interested candidate please drop your resume at :
amysabuki.kelly@gmail.com
 
or call 
012-9096850 Ms. Amy for immediate interview arrangement


 Non-member
 



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