Advertised:2-1-13 | Closing Date:1-2-13

Incorporated in 2008, Tranglo Sdn Bhd (MSC) has its headquarters in Malaysia and office in Indonesia; and will explore further opportunities for expansion in the future. Tranglo manages an international prepaid mobile airtime network enabling expatrait/ foreign workers to recharge their friends and family prepaid mobile account back home.
Comprising a team of young, energetic professionals with extensive technical experience in mobile messaging, Tranglo strives to produce a fast, easy to use and secure platform connecting our partners between the developing and developed world.
Our vision is to "Mobilize transaction globally anywhere and anytime"

Please visit for more details.

Service Delivery Executive
Kuala Lumpur


  • Technical support involving bugs troubleshooting/investigation/rectification, log analysis, internal support request and system enhancement. Raise job request to Head of Service Delivery or Technical for debug/development job as applicable
  • Responsible for producing report for analysis
  • 2nd level system support
  • Transaction monitoring and system alert handling
  • Checking and tracking on billing report to ensure billing record performed accurately
  • Exception handling on billing issue to ensure billing record correct and can be reconciled
  • Cooperate with R&D or Software engineer to continue develop billing system
  • Coordinate on Application Programming Interface integration. Liaise with technical department and third party such as telco operator for requirement capturing and service delivering


Note: Developer/ Senior Developer requirement can also be applied to Service Delivery Executive
Standard Basis
  • Degree in Computer Science/ IT or Business IT.
  • Preferred technical skills: .NET Framework 2.x/3.x/4.x, VBNET or C#, MSSQL, HTML
  • Proficiency in at least 2 of the following: AJAX, JavaScript, Computer Network theory, Microsoft Excel, XML Web Service SOAP
  • Additional technical skills: MSMQ, Crystal Report (Business Object), OLAP, Revenue Assurance concept
  • Capable of understanding business requirement and statistic
  • Results oriented with good abilities and excellent analytical and organization skills are essential attributes.
  • An innovative team player who is aggressive, dynamic, self-motivated, pro-active, mature and result-oriented with the determination to succeed.
  • Good command in English (written & spoken)
  • Fresh graduates are encourage to apply
  • Full-Time positions available & applicants should be Malaysian citizens
Senior Basis
  • Same as standard
  • At least 1 year of relevant working experience in telecom operators or banking industry operating/billing systems or Revenue Assurance program
  • Experience in developing and combine diverse data set into consolidated report

Please send your application to email to or Fax to 03-2241 4189


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Tranglo Sdn Bhd (809241-M)