Advertised:2-1-13 | Closing Date:1-2-13

Incorporated in 2008, Tranglo Sdn Bhd (MSC) has its headquarters in Malaysia and office in Indonesia; and will explore further opportunities for expansion in the future. Tranglo manages an international prepaid mobile airtime network enabling expatrait/ foreign workers to recharge their friends and family prepaid mobile account back home.
 
Comprising a team of young, energetic professionals with extensive technical experience in mobile messaging, Tranglo strives to produce a fast, easy to use and secure platform connecting our partners between the developing and developed world.
 
Our vision is to "Mobilize transaction globally anywhere and anytime"

Please visit  www@tranglo.com for more details.

Service Delivery Executive
Kuala Lumpur

Responsibilities:

  • Technical support involving bugs troubleshooting/investigation/rectification, log analysis, internal support request and system enhancement. Raise job request to Head of Service Delivery or Technical for debug/development job as applicable
  • Responsible for producing report for analysis
  • 2nd level system support
  • Transaction monitoring and system alert handling
  • Checking and tracking on billing report to ensure billing record performed accurately
  • Exception handling on billing issue to ensure billing record correct and can be reconciled
  • Cooperate with R&D or Software engineer to continue develop billing system
  • Coordinate on Application Programming Interface integration. Liaise with technical department and third party such as telco operator for requirement capturing and service delivering

Requirements:

Note: Developer/ Senior Developer requirement can also be applied to Service Delivery Executive
 
Standard Basis
  • Degree in Computer Science/ IT or Business IT.
  • Preferred technical skills: .NET Framework 2.x/3.x/4.x, VBNET or C#, MSSQL, HTML
  • Proficiency in at least 2 of the following: AJAX, JavaScript, Computer Network theory, Microsoft Excel, XML Web Service SOAP
  • Additional technical skills: MSMQ, Crystal Report (Business Object), OLAP, Revenue Assurance concept
  • Capable of understanding business requirement and statistic
  • Results oriented with good abilities and excellent analytical and organization skills are essential attributes.
  • An innovative team player who is aggressive, dynamic, self-motivated, pro-active, mature and result-oriented with the determination to succeed.
  • Good command in English (written & spoken)
  • Fresh graduates are encourage to apply
  • Full-Time positions available & applicants should be Malaysian citizens
Senior Basis
  • Same as standard
  • At least 1 year of relevant working experience in telecom operators or banking industry operating/billing systems or Revenue Assurance program
  • Experience in developing and combine diverse data set into consolidated report


 
Please send your application to email to hr@tranglo.com or Fax to 03-2241 4189


 Non-member
 



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