Advertised:8-6-12 | Closing Date:8-7-12
Great jobs for great people.

DiGi is a leading mobile communications company providing a comprehensive range of affordable, convenient and easy to use wireless services to simplify and enrich the lives of its customers. We create value for our customers by selecting the most appropriate cutting edge technology so that they benefit from products and services that give them choice, convenience and control.

We have an established presence as a leader in voice and data prepaid services with a number of firsts that have set industry benchmarks for creativity and innovation. These services are offered under the DiGi Prepaid brand name. Our postpaid service under the DiGi Postpaid brand name delivers high quality voice as well as value-added mobile content and data services to both individual and corporate customers.

We aspire to be the Industry Shaper by taking leadership positions through series of innovative value propositions, simplicity and excellent execution.

Associate/Sr.Associate – Product Development
(Selangor - Subang Hi-Tech Industrial Park, Shah Alam)


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Responsibilities:

  • Your Responsibilities:
  •  You are required to innovate, create and develop consumer products and services that will generate positive revenue and differentiate DiGi ‘s service offering. This would include new service conception, putting up the product for approval through the appropriate forums and product development and setting up the associated processes to make the product launch possible.
  •  Identify and evaluate new products and services in line with overall company direction to meet customers’ growing demands.
  •  Plan and develop innovation to address roadmap objectives.
  •  Understand business needs, gathering and defining detailed requirements that serve the business requirements with attention to details and translating it to technical specifications.
  •  Manage project delivery from concept presentation, budget approval presentation (including working with finance for business case and approval where necessary), functional specification development, final User Acceptance Testing (UAT) and after launch support to ensure product/services operational efficiencies.
  •  Your responsibility will also include the management of the cost structure, performance management to ensure operational excellence and product life cycle of the launched products/services.
  •  You are responsible to ensure excellent customer experience for products/services launched by conducting customer journey, user centric design and usability tests.
  •  Work with the cross-functional team to roll out new products on a timely manner. Key parties you would work with would include but not limited to Marketing, Customer Service, Technology, Legal, Regulatory and Finance.
  •  Observe and monitor the timeline milestone of project implementation.
  •  Review and fine-tune costing methodology.
  •  Develop products descriptions and establish product policies and best practices.
  •  Develop pre-sales & post-sales processes, including product presentation materials and conduct product training to stakeholders.
  •  Ensure excellent vendor management for quality and timely delivery of projects.
  •  Report to the Head on project deliveries status and other day-to-day task.


  • Process & Protocol:


  •  Adhere to DiGi’s employment and working policies.
  •  Adhere to DiGi’s overall process and regulation guideline.
  •  Adhere to the PMO documentation processes in implementing projects.
  •  Adhere to the PMO Budget Approval forum presentations.
  •  Adhere to DiGi Procurement requirement in conducting RFI/RFP.




  • Performance Expectation:


  •  Ensure works delivery are timely, consistent and accurate.
  •  Always provide constructive contribution in team work activities.
  •  Ability to share and communicate effectively in group presentation.
  •  Develop a wide spread of technology & business knowledge spanning across the whole telecommunication industry.

Requirements:

  • You are:
  •  Someone who is strong at developing and managing products and deliverables as expected in any marketing organization.
  •  A dynamic personality with the ability and passion to complete tasks in a short period of time, particularly when there are timely limitations and challenging resources.
  •  Someone respectful, passionate and understands customers (internal & external), knowing their needs and expectations and working towards exceeding them.
  •  A person who is able to work independently with very little supervision, and able to move forward ways on how to do things effectively and efficiently.
  •  Organized and can manage several activities at a time.
  •  Able to take initiative & detailed in nature.
  •  Someone who keeps promises and is honest, straight forward, listens, learns and responds positively to challenges.
  •  Good team player and excellent at building relationships with co-workers and external vendors


  • Your Merits:
  •  Degree in Information Technology/Telecommunications/Marketing or equivalent.
  •  2 to 5 years of experience in product development, product management, or marketing and preferably in relevant industry
  •  Excellent communication, interpersonal and project management skills.
  •  Good understanding of business key performance drivers & best practices

btm

If your profile meets our requirements, please apply through www.digi.com.my/careers.