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Advertised on 22-8-10

Job Title   Customer Care Consultant ( Alamanda, Putrajaya )
Work Location   (Putrajaya - Alamanda Shopping Mall)

Responsibilities:

  • Sell and promote Maxis products, Handsets, Advanced Data Services ( ADS ) and other Value Added Services ( VAS ) to walk-in customers
  • Attend to customer’s queries, providing technical assistance and resolving technical issues including trouble shooting and configuration of mobile devices
  • Conduct product demonstration, installation and customer training specialisation on mobile devices
  • Generate sales contract and perform complete Order Fulfilment Duties
  • Provide superior after sales service

Requirements:

  • Fresh degree graduates or diploma holders with 2 years of retails, sales, marketing or event promoter experience
  • Degree or Diploma holders in Computer Science or Information Technology background are encourage to apply
  • SPM leavers with at least 3 years of retail & sales experience can also be considered
  • Possess strong selling skills with ability to convince & negotiate with customers effectively
  • Good problem solving skills
  • Ability to conduct test and configuration on various telecommunication and IT devices
  • Knowledgeable on latest information and development of telecommunication technology
  • Excellent communication in English & Bahasa Malaysia combined with good interpersonal skills
  • Presentable & approachable with positive attitude
  • Able to work on shift, weekends & public holidays
  • A good team player & sales oriented
  • Ability to communicate in any other dialect would be an added advantage
  • Applicant must be a Malaysian citizen

Interested candidates are encouraged to send an application online.

Only shortlisted candidates will be notified.

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Maxis Communications Bhd
Level 17, Menara Maxis, Kuala Lumpur City Centre, Kuala Lumpur 50088.