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Advertised on 22-8-10
| Job Title |
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Customer Care Consultant ( Alamanda, Putrajaya ) |
| Work Location |
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(Putrajaya - Alamanda Shopping Mall) |
Responsibilities:
- Sell and promote Maxis products, Handsets, Advanced Data Services ( ADS ) and other Value Added Services ( VAS ) to walk-in customers
- Attend to customer’s queries, providing technical assistance and resolving technical issues including trouble shooting and configuration of mobile devices
- Conduct product demonstration, installation and customer training specialisation on mobile devices
- Generate sales contract and perform complete Order Fulfilment Duties
- Provide superior after sales service
Requirements:
- Fresh degree graduates or diploma holders with 2 years of retails, sales, marketing or event promoter experience
- Degree or Diploma holders in Computer Science or Information Technology background are encourage to apply
- SPM leavers with at least 3 years of retail & sales experience can also be considered
- Possess strong selling skills with ability to convince & negotiate with customers effectively
- Good problem solving skills
- Ability to conduct test and configuration on various telecommunication and IT devices
- Knowledgeable on latest information and development of telecommunication technology
- Excellent communication in English & Bahasa Malaysia combined with good interpersonal skills
- Presentable & approachable with positive attitude
- Able to work on shift, weekends & public holidays
- A good team player & sales oriented
- Ability to communicate in any other dialect would be an added advantage
- Applicant must be a Malaysian citizen
Interested candidates are encouraged to send an application online.
Only shortlisted candidates will be notified.
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Maxis Communications Bhd Level 17, Menara Maxis, Kuala Lumpur City Centre, Kuala Lumpur 50088.


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