SRG ASIA PACIFIC , Established in 1996, SRG Asia Pacific Sdn Bhd has continuously progressed as a premier leading communications provider of outstanding services. Headquartered in KL Sentral, Kuala Lumpur, we are uniquely positioned to be globally connected, both physically as well as technologically. Comprising of energetic, enthusiastic and creative community, SRG Asia Pacific has expanded within a short span and growing further at a very aggressive rate on a monthly basis.
ABOUT SRG
Pioneered in Business Process Management with 25 Years of Experience in the industrySpecialist in Customer Interaction Management (CIM)Backed by large conglomerate with shareholding in entertainment, telco, property and many other companiesTransformation towards IR 4.0 with future proofed technology ie: Artificial Intelligence, Robotic Process Automation and AnalyticsHandling an average 600K customer interactions monthlyManaging average 5K Emails monthlyMultilingual capabilityBacked by Genesys state of the art PBX/AXDOMNI channels customer experience deliveryISO Certified 9001 : 2015Ministry of Finance (MOF) certifiedMSC Status CompanyMultiple Language capabilities. Multiple Industry awards winner in Customer Experience Excellence and Awarded as BEST MALAYSIA EMPLOYEE BRAND Award in 2019