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 Frequently Asked Questions


  1. What is JobStreet SMS Apply?
  2. What is the difference between the two methods?
  3. How much will I be charged for JobStreet SMS Apply?
  4. Who can use JobStreet SMS Apply?
  5. Does JobStreet SMS Apply guarantee me of an employment?
  6. Will I be informed if my SMS Apply cannot be sent?
  7. Will I be able to track my SMS Apply for job applications?
  8. What are the reasons that my SMS Apply can fail?
  9. I am travelling outside Malaysia and my mobile phone has a roaming facility. Can I use my phone to apply for a job via SMS Apply?
  10. Can a foreign phone with roaming within Malaysia be used to send an SMS to 39665? For example, can a user with a Singapore number use SMS Apply?
  11. If I have more questions, how do I contact you?


  1. What is JobStreet SMS Apply?
    JobStreet SMS Apply is a service that lets you use SMS on your mobile phone to deliver your job application to an employer. There are two ways to use this service:
    1. Apply to the job using the Job Code that you see in the on-line job advertisement, or
    2. If the Job Code is not available, apply to the employer's Email Address.


    When your application is delivered successfully to the employer through either method, we shall send you an SMS as an acknowledgement. In addition, if you use the Email Address method, you will also receive an emailed copy of the application that we send to the employer.

  2. What is the difference between the two methods?
    1. When you use the Job Code method, your resume is delivered straight into the employer's resume software system.
    2. When you apply using the Email Address method, your resume is attached to the email message that is sent to the employer.




  3. How much will I be charged for JobStreet SMS Apply?
    Each time SMS Apply is used successfully, you will be charged RM0.30.

    The amount will be included in your monthly mobile phone bill statement from your mobile service provider.

    You can apply to only one job per SMS Apply. If you want to apply to another job, you will need to use SMS Apply again. Each SMS Apply costs RM0.30.

  4. Who can use JobStreet SMS Apply?
    Anyone, as long as:
    1. You are a JobStreet.com member, and
    2. You use a Malaysian mobile phone service.


  5. Does JobStreet SMS Apply guarantee me of an employment?
    This service provides you with a convenient way to send your resume to the employers when you want to apply to a job. SMS Apply does not provide any guarantee that you will secure an employment or an interview.

  6. Will I be informed if my SMS Apply cannot be sent?
    Firstly, you must be careful when typing the Job Code or the employer's Email Address. Typing the incorrect information may result in you sending your resume to the wrong job or the wrong employer. However, JobStreet.com will still consider your SMS Apply as successfully sent.

    But there may be times when the SMS Apply cannot reach an employer due to technical, resume or MyJobStreet account problems. In this case, there is no charge to you.
    1. If you use the Job Code method, we will tell you of the failure by a text message (SMS) to your mobile phone.
    2. If you use the Email Address method, we will send the failure message to your email address that is registered in your MyJobStreet account.


  7. Will I be able to track my SMS Apply for job applications?
    YES. Just log into your MyJobStreet account and click on the Applications tab. You will be able to see and track all your applications, including those sent through SMS Apply.

  8. What are the reasons that my SMS Apply can fail?
    1. You sent a wrong text to 39665. The format should be JSA APPLY [job code] or JSA APPLY [company email] [position title]. Please refer to the examples and then try again.
    2. Your mobile number is not listed in your JobStreet.com resume. Please log into your MyJobStreet account to update this information into your resume and then try again.
    3. You have more than one MyJobStreet account. We could not identify which resume you want us to send to the employer.
    4. Your JobStreet.com resume has not been updated in the past six months. Please log into your MyJobStreet account to update your resume and then try again.
    5. The employer's Email Address is invalid. Please confirm it and then try again.
  9. I am travelling outside Malaysia and my mobile phone has a roaming facility. Can I use my phone to apply for a job via SMS Apply?
    Unfortunately, no. You will not be able to send an SMS to 39665 because this number can only be used within Malaysia only.

  10. Can a foreign phone with roaming within Malaysia be used to send an SMS to 39665? For example, can a user with a Singapore number use SMS Apply?
    No. 39665 is a short code used by Malaysian mobile numbers only. Users with a Singapore number roaming in Malaysia cannot send SMS to 39665.

  11. If I have more questions, how do I contact you?
    Drop us an email. We will be happy to help you!

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